Shipping & Warranty & Privacy Policy
Shipping & Warranty & Privacy Policy

Shipping & Privacy Policies

Have Questions?
Contact us via e-mail at:
airdryers@mcguire.biz

DELIVERY METHOD & DAYS OF DELIVERY

Upon reciept of your order, DELTECH will normally ship your product order within two business days by MOTOR FREIGHT from the main factory or a factory distribution center. Normal motor freight shipping time will average 2-5 days, depending on the proximity of your shipping destination to the DELTECH factory distribution center.

SHIPPING & RETURN POLICY
• ALL shipments are made from the DELTECH factory in new condition.
• DELTECH Air Dryers are shipped BEST WAY to the customer's BUSINESS LOADING DOCK ADDRESS. 
• The customer receiving the DELTECH Air Dryer is responsible for INSPECTING equipment for freight damage prior to unloading. The customer must be aware that he accepts the shipment in the condition for which he signs. The customer must make a notation as to the condition received indicating any exceptions to good condition. If signed clear, the shipment is accepted in good condition and therefore releases the freight company and the shipper of responsibility. 
• IF SHIPPING DAMAGE IS DISCOVERED to the shipment (but no visible damage was noted to the shipping container) the customer should notify the FREIGHT COMPANY IMMEDIATELY so that a Concealed Damage Report may be executed. The shipping container must be saved for inspection by the freight carrier. Concealed damage claims are difficult to obtain when the damaged product/material has been on hand for an extended period. For this reason a thorough inspection should be made at the time of acceptance. 

SPECIAL NOTE: Freight Damage DOES NOT constitute a Warranty Claim from DELTECH Air Dryers. 

• Damages from shipping cannot be covered by the DELTECH Air Dryers factory warranty.
• A Concealed Damage Report must be executed so a claim can be filed with the shipping carrier.
• The customer should advise all receiving personnel to take extra care on inspection of incoming DELTECH® Air Dryer units to avoid receiving concealed damage. 
• The customer receiving the DELTECH Air Dryer is responsible for ALL UNLOADING at their business dock and for providing any personnel and equipment necessary for unloading.  

CUSTOMER ORDERING ERROR:
Incorrect orders by a customer do not constitute any warranty claim. DELTECH Air Dryers and its authorized distributors shall not take responsibility for the cost of and/or shipping costs related to orders placed incorrectly by a customer. 

RETURN/REPLACEMENT POLICY
Should the DELTECH Air Dryer factory make any error in shipping incorrect product, AirDryers.biz will make every effort to work with the factory and customer to correct the shipping error and see that the customer receives what was originally ordered.

Call 1-888-229-9999 should you receive an incorrect order (not something you ordered as the customer). 

Should the customer receive correct product, in good condition, with no shipping damage and determine for whatever reason that within 48 hours (two business days) they desire to return this product, a return request will need to be made in writing to AirDryers.biz and their respective owners, McGuire Air Compressors, Inc.  After the customer has received a RETURN AUTHORIZATION NUMBER from AirDryers.biz, the customer will be responsible for all return shipping costs back to the DELTECH factory and will pay a restocking fee of 20% of the value of the equipment ordered.  After the equipment has been returned and inspected and found to be in proper condition, then a refund will be provided, less the restocking fee.

 Privacy Statement for www.AirDryers.biz 


AirDryers.biz does will not sell or disclose your email or customer information to other companies. For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.  The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.  If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.  


Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.  

Please contact us if you have further questions:
Call 1-336-229-9999 or 1-888-229-9999
and speak to Authorized Distributor,
McGuire Air Compressors, Inc.,
owners of this web site,
www.AirDryers.biz  

E-mail us at airdryers@mcguire.biz
For more information about DELTECH Air Dryers or to ask any questions before ordering

Deltech Standard Warranty

GENERAL TERMS, WARRANTY POLICIES AND PROCEDURES
Deltech Standard Warranty

WARRANTY

The manufacturer warrants the product manufactured by it, when properly installed, operated, applied, and maintained in accordance with procedures and recommendations outlined in manufacturer's instruction manuals, to be free from defects in material or workmanship for a period as specified below, provided such defect is discovered and brought to the manufacturer's attention within the aforesaid warranty period.

The manufacturer will repair or replace any product or part determined to be defective by the manufacturer within the warranty period, provided such defect occurred in normal service and not as a result of misuse, abuse, neglect or accident.

Normal maintenance items requiring routine replacement are not warranted. The warranty covers parts and labor for the warranty period unless otherwise specified. Repair or replacement shall be made at the factory or the installation site, at the sole discretion of the manufacturer. Any service performed on the product by anyone other than the manufacturer must first be authorized by the manufacturer.

Unauthorized service voids the warranty and any resulting charge or subsequent claim will not be paid. Products repaired or replaced under warranty shall be warranted for the unexpired portion of the warranty applying to the original product.

The foregoing is the exclusive remedy of any buyer of the manufacturer's product. The maximum damages liability of the manufacturer is the original purchase price of the product or part.

THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER WRITTEN, ORAL, OR STATUTORY, AND IS EXPRESSLY IN LIEU OF THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. THE MANUFACTURER SHALL NOT BE LIABLE FOR LOSS OR DAMAGE BY REASON OF STRICT LIABILITY IN TORT OR ITS NEGLIGENCE IN WHATEVER MANNER INCLUDING DESIGN, MANUFACTURE OR INSPECTION OF THE EQUIPMENT OR ITS FAILURE TO DISCOVER, REPORT, REPAIR, OR MODIFY LATENT DEFECTS INHERENT THEREIN.

THE MANUFACTURER, HIS REPRESENTATIVE OR DISTRIBUTOR SHALL NOT BE LIABLE FOR LOSS OF USE OF THE PRODUCT OR OTHER INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES, OR DAMAGES INCURRED BY THE BUYER, WHETHER ARISING FROM BREACH OF WARRANTY, NEGLIGENCE OR STRICT LIABILITY IN TORT.

The manufacturer does not warrant any product, part, material, component, or accessory manufactured by others and sold or supplied in connection with the sale of manufacturer's products.

Warranty Period

Unless otherwise stated: one (I) year from the date of shipment to the buyer from the manufacturer or manufacturer's agent or eighteen (18) months from the date of shipment from the factory whichever occurs first.

Deltech Refrigerated Dryers 5/10 and 15 scfm – 1 Year Warranty – Parts and Labor
(12 months from date of shipment from factory)

Deltech Refrigerated Dryers 25 through 3000 scfm – 2 Year Warranty – Parts and Labor
(24 months from date of shipment from factory)
Heat Exchanger (parts only) for three (3) years.  5 Year total.

Deltech Energy Savings Dryers 800 through 3000 scfm – 2 Year Warranty – Parts and Labor
(24 months from date of shipment from factory)
Heat Exchanger (parts only) for three (3) years.  5 Year total.

Deltech High Inlet Temperature Dryers – 2 Year Warranty – Parts and Labor
(24 months from date of shipment from factory)
Heat Exchanger (parts only) for three (3) years.  5 Year total.

Deltech Filters – 1 Year Warranty
(12 months from date of shipment from factory)

Deltech Parts – 90 Days – Parts Only
After installation or one (1) year from date of shipment from factory (whichever occurs first).

March 2009 Updated Deltech Warranty

5 Year Warranty - Refrigerated Air Dryers…….2 plus 3
 Models HGD100-HGD3000 & DES800-3000
 Standard 2 year warranty coverage, parts and labor
 To qualify for 3 addition years of coverage, the purchase of a maintenance kit with the initial sale of the dryer is required
 End user may register dryer information on manufactures web-site or submit warranty registration card contained in instruction manual
 Customer to receive electronic reminder prior to one year installation date.
 Documented annual purchase a maintenance kit qualifies end user for Years 3-5
 Coverage: Major components only: heat exchanger, refrigerant compressor, condenser core (a/c and w/c), Level 2-4 control board
 Customer responsible for normal preventative maintenance in accordance with instruction manual using genuine parts
 Includes parts & labor
 All units shipped after March 16, 2009

3 Year Warranty –Desiccant Air Dryers…….1 plus 2
 Models HCS/HCL/HCT40 - 5400
 Standard 1 year warranty coverage, parts and labor
 To qualify for additional 2 years of coverage, the purchase of a factory mounted or stand-alone filter package at the initial sale of the dryer is required
 End user may register dryer information on manufactures web-site or warranty registration submit card contained in instruction manual
 Customer to receive electronic reminder prior to one year installation date
 Documented annual purchase of maintenance kit qualifies end user additional coverage
 Year 2 coverage:  Purchase a maintenance kit consisting of consumables
 Year 3 coverage: Purchase a Year 2 kit plus desiccant and valve rebuild kit
 Coverage: Major components only: vessels, inlet/outlet valves, purge/re-pressurization  valves, filter housings, diffuser/screens, control board
 Customer responsible for normal preventative maintenance in accordance with instruction manual using genuine parts
 Includes parts & labor
 Effective all product shipped after March 16, 2009

Deltech Refrigerated Air Dryer Logo

Have Questions?
We have Answers!


airdryers@mcguire.biz

Call 1-888-229-9999
for more information. 
Mon. Fri. 8:00 a.m.- 5:00 p.m.
Eastern Standard Time
________________________________

Search by Keyword


HOME     |      EMAIL US      |     CONTACT US     

www.airdryers.biz  •  Secure Online Ordering  •  Your Prices Include Shipping  •  Call Toll Free 1.888.229.9999
A division of McGuire Air Compressors, Graham, NC  -   Authorized Distributors for Deltech Refrigerated Compressed Air Dryers
This is not a Factory Site
Accepting these credit cards       SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment    
Copyright © AirDryers.biz